Help & FAQ
FAQ
Answers to the questions we hear most about delivery, our arrangements, and our services. Can't find what you need? Call the studio nearest you or email support@pinkcloverflorist.com.
- Los Angeles(424) 303-2205
- Orange County(657) 300-4404
- Inland Empire(951) 666-8848
- Ventura(805) 870-9996
- San Francisco(415) 360-1333
- Honolulu(808) 808-6616
Delivery
Which areas do you deliver to?
Pink Clover delivers fresh flowers every day across six regions: Los Angeles, Orange County, the Inland Empire, Ventura County, the San Francisco Bay Area, and Honolulu (Oahu). Each region is served by a local studio, so you get same-day service wherever you are sending flowers.
How does same-day flower delivery work?
Place your order before 4:30 PM local time for same-day delivery. Our florists prepare your arrangement fresh at your region's studio and a local team delivers it to the door with real-time tracking. Available 7 days a week in every region, including most holidays.
What neighborhoods qualify for same-day delivery?
Same-day delivery covers our full service area in each region: Los Angeles County (DTLA, Beverly Hills, Hollywood, Santa Monica, Pasadena and 100+ more), Orange County (Irvine, Newport Beach, Anaheim, Costa Mesa), the Inland Empire (Riverside, San Bernardino, Ontario, Rancho Cucamonga), Ventura County (Thousand Oaks, Newbury Park, Ventura, Camarillo, Oxnard), the San Francisco Bay Area, and Honolulu / Oahu (Honolulu, Waikiki, Aiea, Kapolei, Kailua). Order before 4:30 PM local time.
How much does delivery cost?
Delivery fees vary based on location, distance, timing, and order details. The final fee is calculated at checkout or confirmed before delivery. Same-day delivery is available across all regions, 7 days a week.
Can I choose a specific delivery time?
Yes. We offer exact delivery time windows for an additional fee: morning (9AM-12PM), afternoon (12PM-3PM), or evening (3PM-5PM / 5PM-7PM). Standard same-day delivery arrives between 9AM and 7PM local time.
Do you deliver to hospitals, hotels, and offices?
Yes. We deliver to hospitals, hotels, funeral homes, offices, and event venues throughout every region we serve, when permitted by their delivery policies. We recommend confirming any location restrictions in advance.
Products & ordering
What types of flower arrangements can I order?
We offer hand-tied bouquets, luxury flower boxes, premium roses, orchids and plants, sympathy flowers, and custom designs. Prices start at $66 for everyday arrangements up to $1,700 for luxury collections. Pricing and selection are tailored to each region.
Can I customize my flower arrangement?
Yes! Custom bouquets let you specify flower types, colors, and style. You can add a personalized card message, upgrade the vase, or include add-ons like chocolates and balloons. For fully custom designs, call your local studio.
How long do your flowers last?
Fresh-cut arrangements typically last 5-10 days with proper care. Premium roses can last up to 12 days and orchid plants bloom for 6-8 weeks. Care instructions are included with every delivery.
Occasions & business
Do you provide wedding flowers?
Yes! We design bridal bouquets, ceremony arrangements, reception centerpieces, arches, corsages, and boutonnieres for venues across Los Angeles, Ventura County, the Bay Area, and Hawaii. We recommend booking 3-6 months in advance.
Do you offer funeral and sympathy flower delivery?
Yes, we provide same-day sympathy flower delivery to funeral homes, cemeteries, and mortuaries across all of our regions, including casket sprays, standing wreaths, crosses, and heart-shaped tributes.
Can flowers be delivered to offices and businesses?
Yes! We offer corporate flower services including office plantscaping, recurring subscriptions, client and employee gifts, and holiday arrangements, with weekly, bi-weekly, and monthly schedules in every region.
Services & policies
Do you offer flower subscriptions?
Yes! Choose your flower style and a weekly, bi-weekly, or monthly schedule for home or business. Subscription customers save on every delivery and get priority scheduling.
Do you offer floral workshops?
Yes! We host floral workshops for individuals, corporate teams, bridal parties, and kids, including bouquet making, flower box design, and team-building events.
What is your return and refund policy?
If your flowers arrive damaged or do not meet our quality standards, contact us within 24 hours with a photo and we will make it right with a replacement or refund. Due to the perishable nature of flowers, we cannot accept returns.
Where are your studios located?
We hand-craft flowers at four studios: Los Angeles (315 E 8th St, Ste 102, Los Angeles, CA 90014, serving LA, Orange County and the Inland Empire), Ventura County (3303 W Kimber Dr, Unit D, Newbury Park, CA 91320), San Francisco (977 Ellis St, San Francisco, CA 94109), and Honolulu (98-027 Hekaha St, Ste 10, Aiea, HI 96701). All studios open 9AM-5PM daily.
Your studios
315 E 8th St, Ste 102
Los Angeles, CA 90014
View on Google Maps ↗
Flagship atelier — serving LA, Orange County & the Inland Empire
3303 W Kimber Dr, Unit D
Newbury Park, CA 91320
View on Google Maps ↗
Serving Ventura County & the Conejo Valley
977 Ellis St
San Francisco, CA 94109
View on Google Maps ↗
Serving the San Francisco Bay Area
98-027 Hekaha St, Ste 10
Aiea, HI 96701
View on Google Maps ↗
Serving Honolulu & the island of Oahu
How can I track my flower delivery?
Once your order is out for delivery, you will receive a tracking link via SMS or email with real-time updates.
Can I send flowers anonymously?
Yes! Leave the sender name blank on the card message and the recipient will receive your flowers and message without knowing who sent them.
Ready to send flowers?
Same-day delivery across all six regions when you order before 4:30 PM local time.
- Los Angeles(424) 303-2205
- Orange County(657) 300-4404
- Inland Empire(951) 666-8848
- Ventura(805) 870-9996
- San Francisco(415) 360-1333
- Honolulu(808) 808-6616